What is Step 3 in the four-step method?

• A. Identify and Invite
• B. Create Job Descriptions
• C. Train and Develop
• D. Screen Volunteers

Answer: (C)

Step three is training and development. After you identify who will volunteer and clearly define what each role involves, the next move is to prepare them to perform those duties. Training provides the essential skills, policies, safety guidelines, and tools they need, while development adds ongoing growth through coaching, feedback, and opportunities to expand capabilities. This preparation creates capable, confident volunteers who can carry out the mission effectively, which is why it belongs as the third step in the sequence. The earlier steps lay the groundwork—identifying and inviting volunteers and creating clear job descriptions—while screening volunteers addresses fit in a later part of the process.